>Home | Sarbanes - Oxley Whistleblower ! FAQ
FAQ
- Do you offer a complete solution?
-
Yes. Here is a
list of our important features.
- What if you receive information that isn't financial?
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It is possible that we will receive complaints
that aren't financial in nature and therefore not subject to Sarbanes Oxley
section 301(4). As a professional organization, we realize the
potentially serious nature of these types of calls and will work to ensure
that they are handled in accordance to your companies policies and
procedures.
- Will you work with our audit committee to
establish guidelines and procedures?
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Yes. We can provide support to your
audit committee in establishing appropriate guidelines and procedures.
We have the specific expertise to allow you to create good policies that
will ensure your compliance with Sarbanes-Oxley 301[4].
- Do you provide 24/7 coverage?
-
Yes. We provide 24/7 coverage through an internet web page, email,
automated voice mail and other normal business communication means. We
provide live phone coverage from 8 a.m. to 6 p.m. Pacific Time during normal
work days. Our collection means are more than adequate to achieve SOX
compliance.
- Do you provide foreign language reporting?
- We provide
real time translation services through an outside vendor.
- Do you operate a "call center"?
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We have the same technology and capabilities
offered by traditional "call centers," but we operate much more than a call
center. Using trained accountants to handle the calls allows us to
competently and quickly resolve whistleblower complaints.
- Does the Sarbanes Oxley act apply only to
publicly traded companies?
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Yes and no. While the act only applies
to publicly traded companies, all firms (both public and private) could benefit from
similar procedures. Problems occur at all types of companies and all
levels within a company. Employees know where these problems are and
having an established method for reporting and investigating claims of
financial fraud benefits everyone.
- What costs will I face to resolve complaints
that are received?
- This depends
entirely on how complete your complaint intake process is. If
complaints are competently handled from the start, you will likely be able
to investigate the complaint and reach a resolution in a narrow, focused
manner. However if inadequate information is collected, you may
require a wide ranging investigation that costs tens of thousands of
dollars, simply to understand what should have been learned had a proper
complaint intake process been used. By handling complaints with
trained investigatory accountants, Fulcrum can save our clients the need for
these more expensive investigations.
- Your service is much more complete than
internet-only and phone hotline companies. How much more expensive are
you?
- We are not
more expensive. We incur practically no overhead to offer this
service. We charge you little for our service availability so you pay
for trained accounting assistance only when a complaint is received.
Because we approach this business need much differently than our
competitors, most of our clients find that our whistleblower services are
actually less expensive.